Terms of service

Terms & Conditions

Last Updated: June 27, 2026

Welcome to Elham Studios. By accessing or using our website, purchasing our products, or interacting with our services, you agree to be bound by these Terms & Conditions. If you do not agree with these Terms, please do not use our website.

1. General

These Terms & Conditions apply to all visitors, customers, and users of our website. We reserve the right to update or modify these Terms at any time without prior notice. Changes become effective immediately upon being posted on our website.

2. Eligibility

By placing an order, you confirm that you are at least 18 years of age or have permission from a parent or legal guardian to make purchases through our website.

3. Products & Pricing

We make every effort to display our products, descriptions, and colours as accurately as possible. However, colours may vary depending on your device or monitor.

All prices are listed in Canadian Dollars (CAD) unless otherwise stated and are subject to change without notice.

We reserve the right to correct pricing errors, product descriptions, or availability at any time, even after an order has been placed.

4. Orders

Once an order has been placed, you will receive an email confirmation. This does not guarantee acceptance of your order.

We reserve the right to refuse, cancel, or limit any order for reasons including, but not limited to:

Product availability
Errors in pricing or product information
Suspected fraudulent or unauthorized transactions
Incorrect billing or shipping information

If your payment has already been processed, any cancelled order will be refunded.

5. Payments

We accept payment methods offered through our Shopify checkout.

All payments are securely processed through trusted third-party payment providers. We do not store your credit card information.

6. Shipping

Please refer to our Shipping Policy for information regarding processing times, delivery estimates, customs duties, and shipping responsibilities.

Processing times and shipping estimates are not guaranteed and may be affected by holidays, weather, carrier delays, or circumstances beyond our control.

7. Returns & Refunds

Please review our Return & Refund Policy before making a purchase.

By placing an order, you acknowledge that you have read and accepted our Return & Refund Policy.

8. Customs, Duties & Taxes

Orders shipped outside Canada may be subject to customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.

These fees are the responsibility of the customer and are not included in the purchase price or shipping cost.

If a shipment is refused because duties or taxes are not paid, any refund issued will be reduced by the original shipping charges and any fees incurred to return the package to us.

9. Intellectual Property

All content on this website—including photographs, graphics, logos, designs, text, product descriptions, and branding—is the property of Elham Studios and may not be copied, reproduced, distributed, or used without our prior written permission.

10. Limitation of Liability

To the fullest extent permitted by applicable Canadian law, we are not liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Our total liability for any claim relating to your purchase shall not exceed the amount paid for the product giving rise to the claim.

Nothing in these Terms excludes any rights you may have under applicable Canadian consumer protection laws that cannot legally be excluded.

11. Website Accuracy

While we strive to keep all information accurate and up to date, we do not guarantee that all content on our website is complete, current, or error-free.

We reserve the right to correct any errors, omissions, or inaccuracies at any time without prior notice.

12. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of any third-party websites.

13. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.